We embrace an open feedback culture and actively encourage feedback from patients, staff and partners.
There are a number of ways that you can give us feedback.
Opening Hours
Monday – Friday: 08:30 – 18:00
Weekends & Bank Holidays Closed
Doors close between 13:00 and 14:00 for lunch
Telephones are not answered during lunch from 13.00 – 14.00.
Urgent Clinics for emergency appointments run at Providence Surgery, in Boscombe, every day between 08:30-10:00 for registered patients only.
SCMG – Electronic Prescription Service (EPS)
South Coast Medical Group are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 21/01/2020. Electronic prescriptions help save the NHS money. You will receive your prescriptions in the same way as you do now. If you would like more information […] More. . .
Minor Injury Units and A&E
Dorset CCG have made us aware that Poole Hospital, Bournemouth Hospital and Dorset County Hospital are under severe pressure within their Emergency Departments. To further support the hospitals, we would like to bring to your attention the location and opening times of Urgent Treatment Centres (UTCs) and Minor Injury Units (MIUs). These can be found […] More. . .
Primary Care Networks
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often. To meet these needs, practices have begun working […] More. . .